Privacy Policy | SueQ Travel

Last updated: 1/17/2024

SueQ Travel, a SueQ Co., LLC Company, is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard your information.

Information We Collect

We are committed to ensuring the privacy and security of your personal information. To provide you with our travel services. This collection of personal information enables us to deliver a seamless travel experience by providing trip information, booking flights and accommodations, processing payments, and catering to your specific preferences.

We may collect the following types of personal information:

Contact Information: Your name, email address, and phone number.
Booking Information: Details of your travel bookings, including but not limited to trip destination, accommodation preferences, and travel medical information where required.
Payment Information: Credit card details, processed securely through a third-party payment processor.

In addition to the information provided above, we may also collect the following personal details to enhance your travel experience:

Emergency Contact Information: In case of unforeseen circumstances during your trip.
Passport Information: Required for certain travel services.
Nationality and Residency: Essential for travel arrangements.
Nutrition Preferences: To cater to your dietary needs during the trip.
Trip Evaluations: Your feedback to help us improve our services.

Use of Personal Information

Your personal information may be used for the following purposes:
Enabling us to understand your needs as a customer and determining eligibility for our products and services.
Informing you about our products, services, and offerings that may be of interest to you.
Providing ongoing service and support, including resolving any issues with the services or products you request.
Ensuring the safety and security of our passengers and products.
Internal accounting and administration of our business.
Compliance with laws, regulations, and immigration requirements.

Additional Information Collection

Apart from travel-related information, we may collect personal information for the following purposes:

Contests and Sweepstakes: If you choose to enter a contest or sweepstakes, we may collect contact information such as name, address, phone number, or email address for administering these activities.
Newsletters: If you subscribe to our newsletter, we may use your contact information to deliver the information you request.
We also collect non-personal information, such as:
Log Data: Information about your use of our website, including IP address, browser type, and pages visited.

Rest assured, your personal information is handled with the utmost care and in compliance with applicable laws and regulations. If you have any concerns or queries about our information collection practices, please feel free to contact us.

Vendor Relationships

Similar to the third-party travel suppliers mentioned earlier, SueQ Travel may share your personal information with third parties who render services on our behalf. These service providers play crucial roles in various aspects of our operations, including but not limited to authorizing and processing payments, hosting customer service operations, displaying advertisements on our website, sending emails or other communications, and managing our contests and promotions.

Your personal information may be processed and stored by our service providers in different locations, such as the US or other jurisdictions. If you have inquiries about the policies or practices of these service providers, please reach out to us using the provided email address. It's important to note that our service providers receive only the necessary information to fulfill their specific functions, and we explicitly prohibit them from using or disclosing your personal information for their own purposes.

At SueQ Travel, safeguarding your privacy is our priority, and we remain committed to ensuring that your personal information is handled responsibly and in compliance with applicable regulations. If you have any concerns or questions regarding our service provider arrangements, please don't hesitate to contact us.

How We Use Your Information

We use your personal information for the following purposes:

Providing Travel Services: To fulfill your travel bookings.
Communication: Sending booking confirmations, updates, and responding to inquiries.
Marketing: Sending promotional materials with your consent.
Personal Information:
Names: Used for personalized communication and to address individuals by name.
Email Addresses: Used for communication, sending updates, and promotional materials.

Automatically Collected Information:

Cookies: Used to improve user experience, analyze website traffic, and customize content based on user preferences.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share information with:

Trusted third parties who assist us in operating our website, conducting our business, or servicing you
Legal Requirements: When required by law or to protect our rights

Cookies:

At SueQ Travel, we utilize cookie technology to enhance the user experience and facilitate smoother navigation on our website. When you engage with various features or sign in to our site, we may transmit cookies to your computer. A cookie is a string of information sent by our website and stored on your hard drive or temporarily in your computer's memory.

Internet-based Transfers:

Acknowledging the worldwide character of the internet, the gathering and handling of personal data encompass the global transmission of information. When you explore https://www.sueqtravel.com and engage with us through electronic communication, you explicitly recognize and grant consent for the processing of personal data in this fashion.

Security Measures

We prioritize the security of personally identifiable information collected about you. This data is stored in servers with limited access, and we implement robust safeguards to ensure the confidentiality and integrity of both the servers and your personal information.

Your Choices

You can choose to opt-out of receiving promotional emails by following the unsubscribe instructions included in each email. You may also disable cookies through your browser settings.

Changes to this Privacy Policy

SueQ Travel reserves the right to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at privacy@sueqtravel.com